Find answers to common questions about our IPTV service. Can't find what you're looking for? Contact our support team 24/7.
Can I use the service on 2 devices at the same time?
Each subscription allows connection on one device at a time. If you need to use the service on multiple devices simultaneously, please contact us for special multi-device packages. You can, however, use the same subscription on different devices at different times.
What is the quality of your service?
We provide the highest quality streams available. Most channels are in HD (720p) or Full HD (1080p), and many premium channels are available in 4K Ultra HD. The actual quality depends on your internet connection speed and the source quality of the channel.
What bandwidth speed do I need?
For optimal viewing experience, we recommend: Minimum 16 Mbit/s for SD channels, 25 Mbit/s for HD channels, and 30+ Mbit/s for 4K content. We also recommend using a wired Ethernet connection instead of WiFi for the most stable performance.
What devices are supported?
Our service works on virtually all devices including: MAG boxes, Android TV boxes and phones, Amazon Fire Stick, Apple TV, Smart TVs (Samsung, LG, Sony, etc.), iOS devices, Windows and Mac computers, Enigma2 receivers, and IPTV set-top boxes. We provide setup guides for all devices.
What is IPTV?
IPTV (Internet Protocol Television) is a digital television service delivered over the internet rather than through traditional satellite or cable formats. It allows you to stream live TV channels, movies, and TV series on any internet-connected device, giving you more flexibility and often better quality than traditional TV services.
How long does it take to receive my subscription?
Your subscription details are typically sent within 5-15 minutes after payment confirmation. During peak hours or weekends, it may take up to 1 hour. If you haven't received your details within 2 hours, please contact our support team.
What payment methods do you accept?
We accept multiple payment methods including credit/debit cards (Visa, Mastercard), PayPal, cryptocurrency (Bitcoin, Ethereum via Coinbase), and bank transfers. All payments are processed securely through trusted payment gateways.
Is there a contract or commitment?
No, there are no contracts or long-term commitments. You simply pay for the subscription period you choose (1, 3, 6, or 12 months). When your subscription expires, you can choose to renew or not - it's entirely up to you.